Right of return
Hopia Silver accepts a 14-day right of return for products after receiving the product. The right of return only applies to unused and salable products in their original condition and packaging.
Please note that individual orders cannot be returned.
The buyer is responsible for the return shipping costs. The product must be in original and like-new condition for return/exchange and in the original jewellery box. We recommend mail with a tracking code when sending valuable jewellery back to us. If the product is not returned in its original condition, the buyer is responsible for any loss of value.
In case of incorrect delivery, defective product or if the product has been lost during transport, a notification must be made immediately to our email address studio@hopiasilver.fi or by calling +358 44 749 2061.